Frequently Asked Questions
Frequently Asked Questions
1. How long does delivery take?
Orders are processed within 1–2 business days .
If all products are in stock, delivery is usually made within 1–3 business days via courier company.
2. How much does delivery cost?
The delivery cost depends on the selected courier and delivery address:
Econt
- To office – €3.78
- To address – €5.62
Speedy
- To office – €2.44
- To address – €4.78
The exact shipping cost is calculated automatically upon completion of the order.
3. Are the products original?
Yes, all products at Brush Blush Cosmetics are 100% original and sourced from official suppliers. We carefully select our products to ensure quality and safety.
4. What is your return policy?
You can return a product within 14 days of receiving it , provided that the product is unopened and unused and is in its original packaging.
If you wish to return a product, please contact us at:
by indicating your order number.
5. Do you offer refunds?
Yes. If you receive a damaged, defective or incorrect product , we will refund the amount paid or replace the product.
Please contact us as soon as possible and attach photos of the product and packaging.
6. Can I change or cancel my order?
You can change or cancel your order within 24 hours of placing it if it has not yet been processed or shipped.
To do this, please contact us as soon as possible at: